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ADDRESS
Sanford Laboratories
PO Box 5056
Sioux Falls, SD 57117-5056

PHONE
605-328-5464
800-522-2561

FAX
605-328-5434

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Services
Consulting and Regulatory Staff
At Sanford Laboratories, we realize that health care providers expect more than just test results from their chosen reference laboratory. Experienced Medical Technologists are available for consultation on an hourly fee-for-service basis.

Sanford Laboratories also has Regulatory Consultants available to assist with compliance-based and billing topics. Consultation services focus on various operational areas of the laboratory and provide updates on regulatory information. Educational in-services can also be scheduled.

Services provided during consultation include:

  • Review of Laboratory Quality Assurance and Quality Control

  • Review of Laboratory Procedures

  • Perform and Review Preventative Maintenance

  • Perform In-service Education

  • OSHA Consultation

  • CLIA Regulations

  • Instrument Selection and Cost Accounting

  • Stark Regulations

  • Principles of Management for Laboratory Supervisors and Directors



  • DIRECTOR

    William "Bill" Hofer, PhD, MBA, BS, MT(ASCP)
    Director of Business Development

    Bill Hofer has been Sanford Laboratories' Director of Business Development since its founding in 1994. With over 25 years of management experience in the reference laboratory setting, Bill acknowledges, “the business and service issues faced by reference laboratories are complex and challenging. I especially enjoy taking on these issues and finding solutions that result in wins for our patients, our clients, and our employees. I thrive on change—my job gives me plenty of opportunities to effect change.” Ultimately, Bill’s goal is that “this change will benefit our clients and the patients we serve.” Contact Bill


    CONSULTING MEDICAL TECHNOLOGISTS

    Michael Dott, MT(ASCP)SC
    Senior Consulting Medical Technologist

    Mike Dott brings over 35 years of reference laboratory experience—with 28 years in management—to his role as Sanford Laboratories' Senior Consulting Technologist. His genuine personality and commitment to thorough task completion are hallmarks of Mike’s ‘will-do’ attitude. Mike enjoys “talking to and assisting my clients with their laboratory needs and challenges, which are varied and on-going. Like all other industries, the laboratory world is constantly changing, and trying to keep up with these changes can be very demanding.” Contact Mike


    DeeAnn Lovett, BS, MT(ASCP)
    Consulting Medical Technolgist

    Prior to DeeAnn Lovett’s over 25 years as a Consulting Medical Technologist, she worked as a generalist in a hospital laboratory and as a Clinic Laboratory Supervisor. DeeAnn has “always enjoyed the challenge of solving a math story problem or putting a puzzle together, so I think of the Laboratory as a place to find answers to make or support the Health Care Provider’s diagnosis. I also enjoy developing relationships with the Administrators, Nurses, and especially with the Laboratory Supervisors and technical staff that I visit as I travel in South Dakota and Minnesota.” Contact DeeAnn


    Kari Nornes, BA, MT(ASCP)
    Consulting Medical Technologist

    Kari Nornes began her laboratory career working in an acute care clinic, advanced to eight years of management in multispecialty clinics, and became a Consulting Medical Technologist in 1989. “Every day I am pointed in a new direction and challenge.” Kari finds fulfillment when she can “be helpful and resourceful to the clients I serve…answer their questions, meet the regulatory requirements…or help make their laboratory run smoother.” The philosophy of Sanford Laboratories and “the respect I have for my coworkers keeps me motivated and focused. My job is service-driven so I focus on making a difference in each laboratory I serve.” Contact Kari


    Al Reuer, BS, MT(ASCP)
    Consulting Medical Technologist

    Al Reuer, based at Sanford Laboratories – Rapid City, has one year of hospital laboratory experience, 10 years as supervisor in a reference laboratory, and 16 years as a Consulting Medical Technologist---which also included purchasing responsibilities. His interest in providing ‘quality service’ is evident as Al enjoys “the daily interaction with clients, especially in helping them to resolve their problems that they may be encountering.” He also likes “the wide variety that I have in my current position…each day is different and poses new challenges.” Contact Al


    Karen Jepperson, BS, MT(ASCP)
    Consulting Medical Technologist

    From working in a physician office laboratory, to clinic, hospital, and reference laboratory settings, Karen Jepperson brings 35 years of experience to her position as Client Communication Specialist /Consulting Medical Technologist. Karen spent six years in management. “Being able to combine my interest and experience in the technical field with communication skills and creative design is a distinctive niche for me. It is challenging to keep up with current legislative, regulatory, and technical laboratory issues while continuing to communicate effectively with clients…I enjoy the diversity of the job.” Contact Karen


    Kay L. Knoblock, BA, CLT
    Consulting Medical Technologist

    The majority of Kay Knoblock’s laboratory experience (over 35 years) is in the reference laboratory setting, with 1 ½ years experience in a small hospital laboratory. She brings nine years of management experience to her position of Client Communications Specialist /Consulting Medical Technologist. Kay is “invigorated by the ongoing challenge of providing current and accurate information to our clients—to ultimately impact patient care—in the rapidly changing, healthcare environment. ‘Presentation’ is a key component in sharing Sanford Laboratories' philosophy, which allows me to be creative and manage assignments accordingly.” Contact Kay

    REGULATORY CONSULTANTS

    Bobbi L. Andera, MT, AMT
    Business \ Regulatory Manager

    As Sanford Laboratories' Business/ Regulatory Manager, Bobbi Andera “learns something new everyday,” as she manages Accounts Receivable, compliance, quality assessment, process improvement, continuing education, and safety functions for Sanford Laboratories. In addition, Bobbi is responsible for providing consulting services with Sanford Laboratories' clients as needed. Prior to this position, Bobbi worked in a hospital laboratory for 14 years and spent 5 years in management. Bobbi is committed to offering “the best customer service, while being mindful of the obligations that Sanford Laboratories has to its accrediting/oversight agencies, and to ourselves.” Contact Bobbi


    Linda Karel, BS, MT(ASCP)
    Regulatory Consultant

    With over 30 years of laboratory bench work and management experience, Linda Karel brings valuable knowledge to her role as Sanford Laboratories' Regulatory Consultant. For two years, Linda managed quality assessment, performance improvement, and continuing education for all of Sanford Laboratories, and is now responsible for overseeing regulatory issues. Linda likes “the constant challenge of interpreting guidelines” and putting them into practice. “Education and competency audits are necessary for verification…” and they reinforce “that our patients/clients are getting the best possible data---accurate, dependable, reliable, and timely!” Contact Linda


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